Cookie Policy

Cookie Policy

Last updated: January 2025

This Cookie Policy explains how London Glazing (trading as Grater London Glazing) uses cookies and similar tracking technologies when you visit our website. It explains what these technologies are, why we use them, and your rights to control their use. This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, or mobile phone when you visit a website. They are widely used across the internet to make websites work more efficiently, provide a better browsing experience, and supply information to website owners. Cookies can be “persistent” (they remain on your device until they expire or are deleted) or “session” (they are deleted when you close your browser). Cookies can be set by the website you are visiting (“first-party cookies”) or by third parties whose services appear on the page (“third-party cookies”).

2. How We Use Cookies

We use cookies for several reasons. Some cookies are strictly necessary for the operation of our website, while others help us understand how visitors interact with our site so that we can improve it. The cookies we use fall into the following categories:

2.1 Strictly Necessary Cookies

These cookies are essential for the basic functioning of our website. They enable core features such as page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies, and they cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, filling in forms, or submitting a quote request. These cookies do not store any personally identifiable information.

Cookie Name	Purpose	Duration
cookie_consent	Stores your cookie consent preferences so the cookie banner is not shown repeatedly.	1 year
session_id	Maintains your session while browsing the website, enabling form submissions and quote requests to function correctly.	Session

2.2 Analytics and Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most popular, which are the least visited, and how visitors move around the website. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.

Cookie Name	Provider	Purpose	Duration
_ga	Google Analytics	Distinguishes unique visitors by assigning a randomly generated number as a client identifier. Included in every page request and used to calculate visitor, session, and campaign data for site analytics reports.	2 years
_ga_*	Google Analytics 4	Used by Google Analytics 4 to persist session state and track user engagement across pages.	2 years
_gid	Google Analytics	Stores and updates a unique value for each page visited. Used to calculate visitor, session, and campaign data.	24 hours
_gat	Google Analytics	Used to throttle the request rate to Google Analytics, limiting the collection of data on high-traffic sites.	1 minute

We use Google Analytics 4 (GA4), which is configured to anonymise IP addresses before storage. No personally identifiable information is transmitted to Google. For more information on how Google processes data, please visit Google’s Privacy Policy and Google Analytics Opt-out Browser Add-on.

2.3 Third-Party and Embedded Content Cookies

Some pages on our website include embedded content from third-party services. When you view a page with embedded content, the third-party provider may set their own cookies on your device. We do not control these cookies. The third-party services we embed include:

Service	Purpose	Cookie Information
Google Maps	Embedded maps showing our service area and directions to your local glazier. Used on our homepage and location pages.	Google Cookies Policy
Google Fonts	Web fonts loaded from Google’s servers to ensure consistent typography across devices and browsers.	Google Fonts Privacy
Font Awesome (cdnjs)	Icon font library loaded from Cloudflare CDN for website icons.	Cloudflare Privacy Policy

2.4 Marketing and Advertising Cookies

At present, London Glazing does not use marketing or advertising cookies. We do not run targeted advertising campaigns through our website. Should this change in the future, this policy will be updated accordingly, and your consent will be obtained before any marketing cookies are placed.

3. Your Consent

In accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR, we will ask for your consent before placing any non-essential cookies on your device. When you first visit our website, a cookie consent banner will appear allowing you to accept or decline non-essential cookies. Strictly necessary cookies will always be placed as they are required for the website to function. You can change your cookie preferences at any time by clearing your browser cookies and revisiting our website, at which point the consent banner will reappear.

4. How to Manage and Delete Cookies

You have the right to decide whether to accept or reject cookies (except strictly necessary cookies). You can manage your cookie preferences in the following ways:

Browser settings: Most web browsers allow you to control cookies through their settings. You can typically find these in the “Options”, “Settings”, or “Preferences” menu of your browser. The following links provide guidance for the most common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Google Analytics opt-out: You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on.

Do Not Track: Some browsers offer a “Do Not Track” feature. While there is currently no industry standard for how websites should respond to these signals, we respect your choice and will continue to monitor developments in this area.

Please note that blocking or deleting cookies may affect the functionality of our website. Some features, such as the quote request form or embedded Google Maps, may not work correctly if cookies are disabled.

5. Similar Technologies

In addition to cookies, our website may use other similar technologies:

• Local storage: Some features of our website may use your browser’s local storage to store preferences or improve performance. Unlike cookies, local storage data is not automatically sent to the server with every request.
• Web beacons (pixel tags): Small, transparent images that may be included in emails or web pages to track whether content has been viewed. We do not currently use web beacons, but this policy will be updated if this changes.

6. Cookies and Children

Our website is not directed at children under the age of 18. We do not knowingly use cookies to collect personal data from children.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable legislation. The “Last updated” date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically to stay informed about how we use cookies.

8. More Information About Cookies

If you would like to learn more about cookies in general, including how to see what cookies have been set on your device and how to manage or delete them, the following resources may be helpful:

• All About Cookies – Independent information about cookies and online privacy.
• ICO Guide to Cookies – The Information Commissioner’s Office guidance on cookies and PECR.
• Your Online Choices – A guide to online behavioural advertising and privacy.

9. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

• Email: info@greaterlondonglazing.com
• Phone: 020 4634 0088
• Post: London Glazing, 19 Cyclamen Place, Aylesbury, HP21 8YS